DTF
Frequently Asked Questions
Please take a look at the sections below to find the answers you’re looking for.
If you can’t find what you’re looking for or have additional questions, please don’t hesitate to contact us.
We’re always here to help!
Procolored Online Tech Support
Procolored tech staff usually use Skype to communicate with customers and troubleshoot printer issues.
If you need tech staff to remotely connect to your computer, please install Team Viewer and share the ID and Password to tech staff.
| US Tech Support | China Tech Support | |
| Timezone | Pacific Standard Time(PST) | Pacific Standard Time(PST) |
| Working Hours | 9:00 AM-5:00 PM | 6:00 PM-4:00 AM |
| Working Days | Monday to Friday | Monday to Friday |
US support contact information
Tel: +1 6463622251
Email: afterservice.us1@procolored.com
WhatsApp: +15625660518
Address: Diamond Bar,CA,USA
China support contact information
Tel: +1 562 566 0518
Email: support@procolored.com
WhatsApp: +15625660518
